At ChoiceAtlas.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases. We respect your privacy and are dedicated to ensuring the security of your personal data.
This Privacy Policy applies to all users of ChoiceAtlas.com (“the Website”), including visitors and customers. By using our Website or making a purchase, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information when you interact with our Website. This information may include:
Personal Information:
- Name (First and Last)
- Email address
- Phone number
- Shipping and billing address
- Payment information (credit card or other payment method)
- Account credentials (username and password if you create an account)
Non-Personal Information:
- Browser type
- IP address
- Device information
- Website usage data (such as pages visited, time spent on the site, and interactions)
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
- To process orders: We collect your name, address, email, and payment information to process and fulfill your orders.
- To improve customer service: Information provided helps us to respond to your requests, provide customer support, and improve your shopping experience.
- To communicate with you: We may send you emails about your order, product updates, promotions, or other marketing materials. You can opt out of marketing communications at any time.
- To enhance website functionality: Your browsing data helps us improve the Website’s functionality, user experience, and design.
- To comply with legal obligations: We may need to use and retain your personal information to comply with applicable laws, regulations, or legal processes.
3. Legal Basis for Processing Personal Data (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:
- Contractual Necessity: We process your data to fulfill our obligations in completing your order and providing customer service.
- Consent: By providing your personal data, you consent to the collection and use of that data for the purposes outlined in this Privacy Policy. You can withdraw your consent at any time.
- Legitimate Interests: We may process certain information based on our legitimate interest in improving our Website, preventing fraud, and conducting marketing (with your opt-out rights).
- Legal Obligation: In certain cases, we may be required to process your personal data to comply with legal obligations.
4. How We Protect Your Data
We implement a range of technical and organizational measures to ensure the security of your personal information. These measures include:
- Encryption: We use encryption to protect sensitive data during transmission over the Internet.
- Access Control: Only authorized personnel have access to your personal information.
- Secure Payment Processors: Payments are processed through trusted third-party payment gateways that comply with industry standards for security.
While we take reasonable steps to protect your personal data, no system can be completely secure. We cannot guarantee the absolute security of your information.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:
- Service Providers: We may share your personal information with third-party companies who assist with order fulfillment, payment processing, and marketing communications (e.g., shipping companies, payment processors).
- Legal Compliance: If required by law or in response to legal requests, we may disclose your personal information to comply with applicable regulations, legal processes, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device when you visit the Website.
- Types of Cookies:
- Essential Cookies: These are necessary for the operation of our Website (e.g., remembering your cart).
- Performance Cookies: These help us analyze site usage to improve functionality.
- Targeting/Advertising Cookies: These allow us to deliver personalized ads and promotions.
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may impact the functionality of certain features on our Website.
7. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data, subject to certain exceptions (e.g., if we need it to fulfill a legal obligation).
- Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances.
- Right to Object: You can object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format for transfer to another service provider.
- Right to Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.
To exercise these rights, please contact us at sales@choiceatlas.com.
8. International Data Transfers
Your personal data may be transferred and processed outside the European Economic Area (EEA) to service providers or partners. In such cases, we ensure that appropriate safeguards are in place to protect your data in compliance with GDPR.
9. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. After that, your personal data will be securely deleted or anonymized.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this Privacy Policy for any changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:
- Email: sales@choiceatlas.com
This Privacy Policy is intended to comply with GDPR and relevant Maltese data protection laws, including the Data Protection Act (Cap. 440). Always ensure it is reviewed by a legal expert in Malta to confirm compliance with local regulations.